You made the right call. This guide is your go-to companion as you get rolling with fitDEGREE — it tells you who to reach out to, how to get help fast, and where to find everything you need.
A dedicated team is here for you every step of the way — from setup to launch and beyond.
Join a community of studio owners who've been exactly where you are — and are crushing it now.
Keep this guide close. It has everything you need about who to contact and how to get help.
Two incredible humans — plus your payment processing partner — are in your corner. Here's who handles what.
Nick is your main point of contact during onboarding. He'll guide you through setup, training, and getting your studio live. Also reach out to Nick for any fitDEGREE subscription billing updates.
Megan owns your data transfer process from consultation to completed migration. Account setup, client data imports, and everything in between — Megan is your person.
Post-launch payment issues go directly to Payabli — your merchant processing partner. Card declines, ACH questions, and merchant account support are all handled by the Payabli team.
Not sure who to contact? Try starting with an email to support@fitdegree.com and we'll route you to the right person!
Here's how to route your question to the right place.
For general questions, feature questions, or anything that doesn't require a live call — email the support team directly.
support@fitdegree.comNeed a live Zoom call? Book a time directly through Calendly for onboarding sessions, walkthroughs, and check-ins with Nick.
Book a TimeCard declines, ACH questions, merchant account setup, and payment processing issues go directly to Payabli — your dedicated merchant processing partner.
fitdegree@payabli.comEverything you need, all in one place!
Step-by-step articles, how-tos, and feature guides for every part of fitDEGREE.
guide.fitdegree.comVideo walkthroughs and tutorials to see exactly how features work in action.
fitDEGREE on YouTubeConnect with studio owners in the fitFam by fitDEGREE group — share wins, ask questions, and learn.
fitFam by fitDEGREELive Zoom calls via Calendly. Perfect for walkthroughs, troubleshooting, and hands-on setup with Nick.
Book on CalendlyTraining materials and recorded sessions to onboard your staff and get your whole team up to speed.
View TrainingOur team reads every email. Send us a note and we'll route it to the right person.
Email SupportResources are here. Your team is ready. The community is waiting. Now let's build something great together.
💡 Bookmark this guide — it's your starting point for everything fitDEGREE.